domeba Full Service – Our consulting is your added value
From the analysis of the initial processes with domeba to optimization and support long after the rollout, we are your partner at eye level! Our experienced consultants will support you, among other things.
and will continue to support you with any questions or requests.
We are your constant companion: Far beyond the conclusion of the contract!
Every project is unique and presents its own challenges. Our goal is to ensure that you can use our software in the way that is most efficient for you. That’s why we support you…
from the beginning…
From initial consultation to implementation, we are there to support you every step of the way. Our experienced consultants analyze your requirements and help you with the first steps using domeba.
and far beyond!
We won’t leave you alone even after the successful roll-out! Together, we’ll work to ensure you get the most out of the software and find a sustainable solution even in unforeseen circumstances.
Our services at a glance
This is how you can get started with domeba: Step by step
Our implementation approach is based on the agile PRINCE2 project methodology (Projects in Controlled Environments), a globally leading project management framework for projects of all sizes and complexities. Furthermore, domeba has over 27 years of experience in implementing domeba software at our customers’ companies.
Since we know that the scope of a project is not always entirely clear, especially at the beginning, the implementation and configuration phase at domeba follows agile methods and mindsets.
To ensure you know exactly how we will support you, we have summarized the entire process for you:
1. Analysis phase
- Together with you, we analyze existing structures and current processes in order to integrate them into the domeba software.
- We design suitable solutions for all requirements and define tasks and responsibilities.
- From the very beginning, we provide you with a test environment for professional software deployment.
2. Implementation phase
- Based on the available data, we will implement the system interfaces according to the specifications.
- Together with you, we will conduct an acceptance test.
3. Evaluation phase
- At domeba, we follow a train-the-trainer approach in our training courses.
- This allows system administrators to learn about the functionalities and become familiar with the domeba software.
- Based on your feedback, we discuss potential optimizations with you and identify areas for future development.
4. Roll-out phase
- In the hypercare phase, we begin the software implementation with a pilot group.
- Throughout the entire rollout process, we support you in adapting the domeba software for use in your daily work.
- Even after going live, our support team is available to assist you with any content-related or technical questions.
Would you like to learn more about our consulting services?
We follow a holistic approach at all levels and are there for you from initial consultation to the finished product. Do you have any questions about our consulting services or about domeba? Then please contact us. We will get back to you as soon as possible.